Turn Frustrated Customers Into Advocates
Retentifi detects frustration and buying intent in real time, then triggers the right intervention before customers drop.
Connect Retentifi with the tools you already use
Built to detect risk,
recover revenue, and keep customers
Spot risk early, trigger the right intervention, and convert uncertain moments into retained revenue with one connected workflow.
Real-Time Emotion Detection
Detect frustration signals in live conversations so your team can act before customers disengage.
Intelligent Routing
Route high-risk and high-value conversations to the right team instantly with priority-aware handoffs.
Zee AI Copilot
Get AI summaries, intent detection, and recommended next actions so agents can recover customers faster.
Recovery Tracking
Track recovery outcomes from first risk signal to resolution and measure retained revenue with confidence.
Transfer Traceability
Follow every AI and human handoff with full context, timestamps, and ownership for complete accountability.
Churn Analytics
Monitor churn risk, intent trends, and recovery performance with dashboards built for retention teams.
Catch churn signals and
buying intent before they disappear
Retentifi surfaces frustration and buying intent in real time, so your team can intervene early and save at-risk revenue.
Frustration Detection
Identify customers showing signs of frustration before they churn. Track behavioral and emotional signals in real-time.
High-Intent Signals
Capture users ready to upgrade or convert. Detect buying intent and engagement patterns for timely outreach.
Proactive Retention
Act before it's too late. Get alerts and recommendations to intervene with at-risk customers automatically.
Customer Intelligence
Understand customer sentiment and behavior. Turn data into actionable insights for your team.
Every missed handoff,
handled automatically
Zee AI Coworker
Agent picks up context before the customer explains twice
Transfer Traceability
Track every handoff with full conversation history
Anywhere Access
Monitor and act on customer sessions from anywhere
Recovery Playbooks
Trigger the right action automatically on every missed handoff
Integrations
Connect Retentifi to your CRM, inbox, and messaging stack
Sentiment Analytics
Visualise emotional trends and intent signals over time
API Access
Extend Retentifi with your own workflows and data sources
Turn Customer Signals Into Action Across Your Stack
Retentifi connects your CRM, support, and messaging tools to trigger the right playbook instantly, keeping teams aligned without manual handoffs.