Turn Frustrated Customers Into Advocates

Traditional support tools like help desks and ticketing systems focus on answering customer questions. Supapbot focuses on preventing churn by detecting emotional signals in real-time and routing conversations intelligently before customers leave

Supapbot uses advanced natural language processing (NLP) and machine learning algorithms to analyze customer messages in real-time. It identifies emotional cues such as frustration, satisfaction, and urgency to determine the customer's emotional state.

Absolutely. Supapbot uses industry-standard encryption and security practices to ensure your customer data is protected. We are committed to maintaining the highest levels of data privacy and security.

Supapbot offers dashboards that visualize sentiment trends, recovery rates, and estimated revenue protected. You can track the emotional journey of your customers and measure the impact of your support efforts.

The Customer Emotional Journey graph visualizes the emotional trajectory of your customers over time. It tracks sentiment changes, highlighting moments of frustration or satisfaction, allowing you to identify patterns and intervene proactively to enhance customer experience.

Absolutely! Supapbot allows you to set up custom routing rules based on detected emotions and customer value to ensure the best possible service.

Yes, Supapbot is highly customizable to meet the unique requirements of your business. You can tailor routing rules, emotion detection parameters, and integration settings to best fit your support strategy.